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Ag\u00eancia Brasil – O grande n\u00famero de acessos ao site do Banco Central, registrado ontem (24) \u00e0 noite, resultou na sobrecarga em um sistema rec\u00e9m-criado pelo banco para ajudar as pessoas a identificar se t\u00eam algum dinheiro depositado em seu nome, sem que tenha conhecimento, o que pode ocorrer em casos de devolu\u00e7\u00e3o de cobran\u00e7as indevidas de tarifas, por exemplo.<\/p>\n
Segundo o Banco Central, \u201co Sistema de Valores a Receber registrou demanda acima da esperada, mas j\u00e1 estamos ajustando a capacidade de atendimento\u201d. N\u00e3o h\u00e1, no entanto, at\u00e9 o momento, qualquer previs\u00e3o sobre o restabelecimento do site. \u201cOs relatos que recebemos \u00e9 de que o problema teve in\u00edcio ontem, ap\u00f3s as 20h\u201d, informou a assessoria do banco \u00e0 Ag\u00eancia Brasil.<\/p>\n
O BC disponibilizou, desde ontem, um servi\u00e7o por meio do qual o cidad\u00e3o pode consultar se tem valores a receber de institui\u00e7\u00f5es financeiras. O Registrato, sistema do BC que fornece um extrato das informa\u00e7\u00f5es de uma pessoa com institui\u00e7\u00f5es financeiras, abriu uma funcionalidade para que o usu\u00e1rio verifique se tem direito a recursos.<\/p>\n
O Registrato fornecia, at\u00e9 ent\u00e3o, consultas apenas sobre d\u00edvidas (abertas ou liquidadas), abertura de contas banc\u00e1rias (ativas ou inativas) e remessas de dinheiro ao exterior. De acordo com o BC, existem cerca de R$ 8 bilh\u00f5es parados em bancos e demais institui\u00e7\u00f5es financeiras, esperando serem sacados.<\/p>\n
Para reaver os recursos, o cidad\u00e3o poder\u00e1 pedir o resgate de duas formas. A primeira ser\u00e1 diretamente via Pix na conta indicada no Registrato, caso a institui\u00e7\u00e3o tenha aderido a um termo espec\u00edfico com o BC. Nos demais casos, o benefici\u00e1rio informar\u00e1 os dados de contato no sistema, e a institui\u00e7\u00e3o o meio de pagamento ou de transfer\u00eancia.<\/p>\n
Aprimoramento
Na primeira fase do servi\u00e7o, o Registrato divulgar\u00e1 R$ 3,9 bilh\u00f5es que podem ser devolvidos decorrentes de contas correntes ou poupan\u00e7as encerradas e n\u00e3o sacadas, cobran\u00e7as indevidas de tarifas ou de obriga\u00e7\u00f5es de cr\u00e9dito com termo de compromisso assinado com o BC, cotas de capital e rateio de sobras l\u00edquidas de associados de cooperativas de cr\u00e9dito e grupos de cons\u00f3rcio extintos.<\/p>\n
Ao longo do ano, o BC pretende ampliar a consulta para a devolu\u00e7\u00e3o de valores decorrentes de tarifas ou obriga\u00e7\u00f5es de cr\u00e9dito cobradas indevidamente n\u00e3o previstas em termo de compromisso, contas de pagamento pr\u00e9-paga e p\u00f3s-paga encerradas e com saldo dispon\u00edvel, contas encerradas em corretoras e distribuidoras de t\u00edtulos e de valores mobili\u00e1rios e demais situa\u00e7\u00f5es que resultem em valores a serem devolvidos reconhecidas pelas institui\u00e7\u00f5es financeiras.<\/p>\n
Segundo o BC, os dados e os valores fornecidos no Registrato s\u00e3o de responsabilidade das pr\u00f3prias institui\u00e7\u00f5es financeiras. Em alguns casos, os saldos a receber podem ser de pequeno valor, mas o \u00f3rg\u00e3o orienta o cidad\u00e3o a sacar o dinheiro que lhe pertence de forma simples e \u00e1gil, por meio do novo servi\u00e7o.<\/p>\n
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